New UMaine MyCampus Portal Announcement and Community …

New UMaine MyCampus Portal Announcement and Community …

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Academ-e Getting Started Online Guide

bear paw icon imageHow do I attend and communicate with my class?

Mainestreet is an account that you will need for your class.
You will need to activate your Mainestreet account first before you can access to any UMaine related systems.

**  Click here to visit your Mainestreet account activation page  **

You will need to do the following:

  • Enter you identification number
  • Enter your activation key

Academ-e support service would have sent your 7-digit Mainestreet ID number and an activation key to your personal email account listed in our system.  If you have not received this information, please contact UMaineOnline Tech Support . *also check you person email spam folder in case it has gone in there*

After completing the activation of your Mainestreet account, please wait for 30-60 minutes before you can fully utilize your account.
*It is important that you activate your Mainestreet account at least 7 days before your Academ-e orientation.  You WILL NOT be able to access any wifi or account during your orientation if you have not done so.


bear paw icon imageUMaine portal and your gmail account

Your Mainestreet account has an associated gmail email address ( that the University will use to send you important information (such as billing and student records).

To access all the features of Mainestreet single-sign-on account, you can go to and log in with your Mainestreet account that you activated earlier.

Once you have signed in, you should see a “LaunchPad” section that allow you to access all the features and tools.

Launchpad Screenshot

bear paw icon imageIs there anything else I might need for do before my online class?

ABSOLUTELY! It is VERY important that you try and sign in to the account as soon as you can.  It is the best to get every potential problem worked out before your Academ-e orientation day.  Technical support can be very busy when school starts so the sooner you get your problems resolved the better you are.this info, please contact us right away using the information at the bottom of this.  There might be a few other things besides Mainestreet & Blackboard.  The programs are FREE for UMaine students and can be downloaded online and then installed onto your computer.

Adobe Reader
Adobe Flash Player
UMaine Microsoft Office 365


bear paw icon imageHow do I use Blackboard?

Blackboard should work with any of your favorite browser. To go to Blackboard website directly, you can point your browser to . You need to enter your Mainestreet login to be able to access.  You can also access Blackboard by going to the UMaine portal .

To learn more about Blackboard ahead of your class, here are some the  detail videos  on how to use Blackboard.

*Very important to know that your class might not be showing up under your Blackboard account until 2-3 days prior to the class start date.


bear paw icon imageWho do I contact if I have problems?

For class specific problems, please contact your professor by the information on the syllabus.

For technical problems related to you online class, please contact:

UMaineOnline Technical Support Services
[email protected]
1.877.947.4357(HELP) *Please mention you are an Academ-e student when calling.

Office hours:

Monday – Thursday8:00am – 6:00pm
Friday8:00am – 5:00pm

Division of Lifelong Learning Academ-e Program

80 Belmont Avenue

Belfast, ME

Tel: 207.338.8000

Fax: 207.338.8013

[email protected]


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Information Technology

Information Technology

FirstClass Retirement Update and Important Reminders

November 28, 2017

Issue 5 , IT Newsletter

The project to retire FirstClass in May 2018 continues to progress.

What’s Been Happening?

  • The Center for Innovation in Teaching and Learning (CITL) and members of the FirstClass project team are meeting with faculty, departments, and organizations to assist them with the transition to alternative solutions for FirstClass conferences. The options include Blackboard, Google Apps (Google Drive, Google Groups…), Box , Listservs, and the UMaine MyCampus Portal .
  • UMS IT staff have developed support materials and processes to help faculty, staff, and students to migrate email, contacts, and stored files from FirstClass to Google Apps or Box ( link to training materials ). Google Apps training sessions were conducted throughout the fall semester.

What Can I Do Now?

  • If you are using FirstClass as your primary email account, you will want to start the transition to Gmail. You can sign-up for an upcoming training session. Here’s information about the schedule and the registration link:
    • Session Topic – Google Q & A
      • If you have been using gmail or any of the various google applications and have questions; feel free to ask away.
      • Location:  228 Merrill Hall
      • Date/Time:  December 11  9-9:30 am & 12:30-1:00 pm
    • Session Topic – FirstClass Migration Starter
      • Please note that this workshop is not intended for complex email migrations, such as archived messages stored in multiple locations. To participate in this session, you will need to know your  UMS and FirstClass login credentials (usernames and passwords), and be familiar with Getting Started with Gmail and GMail Basics. 
      • Location:  228 Merrill Hall
      • Date and Times: December 11 – 10:30-11 am & 11-11:30 am
                To sign up for any of these sessions, please go to:
  • If you are a faculty member who needs assistance transitioning from FirstClass course conferences to an alternative course delivery solution, please contact CITL at [email protected] or 207.581.3333. 
  • If you subscribe to listservs and use your FirstClass address for those lists, you will want to change your email address with the listserv provider. You will also want to change your email address with online services.

What’s Next?

  • As of December 1, 2017:
    • The new UMaine Portal announcement and community bulletin boards that replace FirstClass Conference boards will be open for business. Go here for information.
    • No new FirstClass accounts will be activated.
    • The FirstClass course conference creation feature will be disabled.


Questions and comments can be sent to [email protected] .

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IT Newsletter – Issue 7

  • Gmail Changes

  • Kaltura – Video Content Platform

  • Zoom Web Conferencing

  • Summer 2018 Classroom Upgrades

  • Information Security Reminders

  • US:IT
  • Service Request
  • Training
  • Get Help

Need Help?
Come visit us in Shibles Hall, Room 17
Call the University Tech Support Center


Academic Year Support Hours

Phone Support

Mon – Thurs: 7:30 am – 7:00 pm
Friday: 7:30 am – 5:00 pm
Sat: Closed
Sun: 2:00 pm – 8:00 pm

Walk-In Support

17 Shibles Hall

Mon – Fri: 8:00 am – 5:00 pm
Weekends: Closed

Fogler Library

Mon – Thurs: 9:00 am – 7:00 pm
Friday: 9:00 am – 5:00 pm
Sun: 8:00 am – 2:00 pm

Media Support

19 Shibles

Mon: 8:00 am – 6:30 pm
Tue: 8:00 am – 8:00 pm
Wed: 8:00 am – 5:00 pm
Thu: 8:00 am – 8:00 pm
Fri: 8:00 am – 5:00 pm
Weekends: Closed

UM Faculty/Staff Search

Information Technologies

Tel: 207.581.2506


[email protected]